SHREE KRISHNA MOBILE

(Full Content)

1. Introduction

SHREE KRISHNA MOBILE respects your privacy and is committed to protecting your personal information in accordance with the Information Technology Act, 2000, applicable data protection rules, and telecom regulations in India.

This Privacy Policy explains how we collect, use, process, store, and protect personal data when you interact with our services, including WhatsApp Official API and RCS communications.

2. Information We Collect

A. Personal Information

  • Name
  • Mobile number
  • Email address
  • Billing address
  • Purchase history

B. Device Information

  • IP address
  • Device model
  • Operating system
  • Browser type

C. Cookies & Tracking

  • Session cookies
  • Basic analytics cookies

D. Messaging Data

  • WhatsApp message metadata
  • RCS delivery reports
  • Opt-in and opt-out records

We do not access private encrypted message content beyond what is required for customer service.

3. Purpose of Data Collection

We collect information to:

  • Process orders
  • Deliver products
  • Provide support
  • Send order updates
  • Send promotional messages (with consent)
  • Prevent fraud

4. Consent for WhatsApp & RCS Data Processing

By providing your mobile number and opting in:

  • You consent to receive transactional and promotional messages
  • You acknowledge processing by Meta and telecom operators
  • You may withdraw consent anytime

Opt-out instructions are included in communications.

5. Legal Basis for Processing

We process personal data based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interest

6. How We Use Collected Data

SHREE KRISHNA MOBILE uses data to:

  • Confirm orders
  • Provide warranty support
  • Share offers
  • Improve service quality
  • Maintain compliance records

We do not sell personal data.

7. Data Retention & Deletion

We retain data:

  • As required for business operations
  • As required by tax and legal regulations
  • Until deletion request is received (subject to legal obligations)

Requests may be sent to slokhande480@gmail.com.

8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms (WhatsApp processing)
  • Telecom operators (RCS routing)
  • Google services (if analytics used)
  • Payment gateways
  • Delivery partners
  • Law enforcement (if legally required)

All third parties are required to maintain confidentiality.

9. Security Measures & Encryption

We implement:

  • Secure access controls
  • Restricted data access
  • Platform-level encryption
  • WhatsApp end-to-end encryption

While we use reasonable safeguards, no system is completely secure.

10. Cookies & Tracking Technologies

Cookies may be used for:

  • Website functionality
  • User preferences
  • Basic traffic analysis

Users may disable cookies through browser settings.

11. Data Transfer & Storage (India-Based)

Data is primarily stored in India.

However, Meta and telecom partners may process data on global servers in accordance with their compliance frameworks.

12. User Rights

You have the right to:

  • Access personal data
  • Correct inaccurate information
  • Withdraw consent
  • Request deletion
  • Lodge grievances

Requests can be made via phone or email.

13. Policy for Children

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect children’s personal data.

14. Updates to Privacy Policy

This Privacy Policy may be updated periodically.

Revisions will be posted publicly and continued use constitutes acceptance.

15. Governing Law (India)

This Privacy Policy is governed by Indian law.

Disputes shall fall under jurisdiction of Pune courts, Maharashtra.

16. Contact Information

SHREE KRISHNA MOBILE
Karkhana Road, Pargaon Tarfe Avasari BK
Ambegaon, Pargaon Tarfe Avasari BK
Pune – 412406, Maharashtra – 412406

Phone: 9561060667
Email: slokhande480@gmail.com

Stay Secure

Your privacy matters to us at Shree Krishna Mobile. We handle your data with care and transparency.

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